Refund & Return Policy
At Unikorganic.com, customer satisfaction is our priority. We aim to deliver high-quality products and services. If you are not fully satisfied with your purchase, our Refund & Return Policy ensures a smooth and transparent process.
1. Eligibility for Return/Exchange
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Returns or exchanges must be requested within 7 days from the date of delivery.
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Items must be unused, in original condition, and in original packaging.
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Products purchased on sale may not be eligible for return or exchange.
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Only defective or damaged items will be replaced (subject to inspection).
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Certain product categories may be non-returnable/non-refundable. Such categories will be clearly mentioned at the time of purchase.
2. Refund Process
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Once your returned item is received and inspected, we will notify you via email about the status of your refund.
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If approved, the refund will be initiated to your original payment method.
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Refund Timeline: Refunds will be processed within 5–7 working days after approval. It may take additional time for the credited amount to reflect in your bank account, depending on your bank/payment provider.
3. Exchange Policy
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Exchanges are available only for defective, damaged, or incorrect items.
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Upon approval, a replacement will be shipped to you as per standard delivery timelines.
4. Incorrect, Damaged, or Missing Items
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If you receive an incorrect, damaged, or missing item, please notify us within 24 hours of delivery.
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Contact us at +91 9821361617 (10 am – 6 pm IST) or unikorganic@gmail.com with order details and supporting images.
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A replacement, refund, or discount coupon will be offered upon verification.
5. Order Cancellation
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Orders can be cancelled within 24 hours of placement if they have not yet been shipped.
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For approved cancellations, a full refund will be initiated within 2–3 working days.
6. Important Notes
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Complaints received after 24 hours of delivery regarding damage/incorrect items will not be eligible for refund or replacement.
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Refunds are applicable only as per the above conditions.
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Shipping costs (if applicable) are non-refundable.
7. Contact Us
For any questions or refund/return requests, please contact us:
📞 Phone: +91 9821361617 (10 am – 6 pm IST)
📧 Email: unikorganic@gmail.com